What is digital accessibility?

Digital accessibility means that everyone should have equal access to digital services, including users with visual, auditory, motor or cognitive disabilities. For instance, the content should be easy to read and understand, and easily accesible through various aids.

The law on accessibility to digital public service

The websites of all public sector authorities must conform to the Swedish law on accessibility to digital public service, which applies to goteborg.com. The law is based on the international standard for web content accessibility WCAG 2.1 level AA.

Accessibility statement for goteborg.com

The public company Göteborg & Co is responsible for goteborg.com. We want the website to be easily accessible to as many people as possible. Here you can learn more about the issues that exist and how you can report problems.

How accessible is goteborg.com?

We know that parts of the website are not entirely accessible, and we are working towards adjusting the following issues.

General issues

  • The website uses frames (iframes) on certain pages to display content from other websites. Some of these are not accessibility-adapted.
  • Parts of the navigation are entirely based on JavaScript.
  • The website lacks an RSS-feed as well as other subscription possibilities.
  • The languages Danish and Norwegian use the wrong language code on the HTML element.
  • There is no declaration of responsibility for domain names in the organisation, and certain services use external tools where we do not control the domain name.
  • Not all pages have a publication and last updated date.
  • Descriptions of the company's mission and activities are placed on another domain.
  • There are performance issues such as long loading times for non-optimised images, scripts and blocking resources. The code validates with errors in W3C Markup Validator.
  • Telephone numbers are not links with "tel:"
  • There are no print buttons.
  • All parts of the website are not tested with keyboard navigation, and some parts of the website are not accessible via keyboard.

Issues when using the website without vision/with impaired vision/with impaired colour vision

  • Some interacive graphic elements are not large enough and lack alternative texts or labels. Also, the contrast between some elements and backgrounds is not high enough.
  • Some links on the website lack other visual elements than colour to distinguish them from other text.
  • Some images, logotypes and other non-text media lack alternative texts or labels.
  • There are some image-based texts rather than actual texts.
  • In some cases, regarding both text and other elements, the contrast between the elements and the backgrounds is too low. There is no possibility for the user to affect the website's contrast.
  • The website lacks a way to "skip directly to the content". There are no landmarks following the technical standard WAI-ARIA, nor are there other HTML-5 elements that simplify navigation.
  • Headlines are all uppercase, and some texts are centrally aligned.
  • The contrast of the focus frame is too low.
  • Some PDFs on the website are not accessibility-adapted and the format is not consistently named.
  • The names of some files are not descriptive enough.
  • The website lacks breadcrumbs, a list of links to the parent pages of the current page, that help users find their place within the website.
  • Some links have no or poor link texts.

Issues when using the website without hearing/with impaired hearing

  • None of the content is translated into sign language.
  • Some links have no or poor link texts.
  • There are no scripts or similar as a complement to videos. Some videos have no subtitles and there are no visual interpretations.

Issues when using the website with impaired motor coordination

  • The user needs two fingers to navigate the maps on the website when using a touch screen.

How we tested the accessibility

We have used several different automatic tools in combination with a self-report of the website, following guidelines and checklists compiled by the Agency for Digital Government. The latest assessment was made on September 30, 2020. The accessibility report was last updated on October 12, 2020.

Feedback on accessibilty

We are currently working towards making the website more accessible. Please give us feedback if you notice issues that are not addressed on this page, or if you think that goteborg.com does not comply with the law on accessibility to digital public service.

Feedback to Göteborg & Co

Send us your feedback on accessibility at tillganglighet@goteborg.com.

Contact the Agency for Digital Government

The Agency for Digital Government is responsible for controlling digital accessibility in the public sector. If you are not content with how we handle your feedback, you can report this directly to the Agency for Digital Government.