KRAV certified restaurant
Gunnebo Kaffehus och Krog
Tourist Information Centre
Welcome to Gothenburg Visitor Centre! We’re located by the square Kungsportsplatsen, right in the heart of the city. Getting to us is easy, as trams, buses, and airport buses conveniently stop right outside.
Share all your questions about Gothenburg, the surroundings, and the Gothenburg archipelago – we’re the local experts and look forward to helping you figure out the perfect plan for you!
Perhaps you want some inspiration to spice up everyday life a little or to experience something unforgettable?
No matter what you are curious about, we’ll provide you with up-to-date-information and help you choose from the many things to see and do. For example, we can offer the best advice on attractions, events, activities, excursions, entertainment, hotels, restaurants and show how to get to places. Our events calendar is a useful tool and a great guide to events in Gothenburg. We can also assist you in booking seasonal boat tours to Gothenburg archipelago.
In our shop you can find selected souvenirs and nice gifts from Gothenburg and Sweden – in all price ranges. We also have a Jubilee section with information about Gothenburg’s 400th anniversary and special products that have been developed for the celebration.
We offer free Wi-Fi access, and feel free to explore our inspiring brochures about the destination. There’s also room for the children who have their own corner with the theme of Alfie Atkins and Universeum. Take the opportunity to refill your water bottle from our eco-labelled ‘Kranmärkt‘ water tap. We sell refillable bottles if you need one. Gothenburg tap water is pure, tasty, and free!
January 1–May 28
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: 10:00 –14:00.
May 29–June 25
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: 11:00 –16:00.
June 26–September 3
Monday–Friday: 10:00–18:00, Saturday: 10:00–17:00, Sunday: 11:00 –16:00.
September 4–November 19
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: closed.
November 20–December 31
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: 11:00–15:00.
Closed: January 6, April 7 and 10, December 24–26.
May 18: 11:00–16:00.
June 6: 10:00–15:00
June 23: 10:00–14:00.
December 31: 10:00–14:00.
Our Contact Centre is open on weekdays between 10:00–17:00.
Welcome to contact us by phone +46 31 368 42 00, email firstname.lastname@example.org, Facebook or Instagram.
You can also chat with us here on goteborg.com. The yellow chat icon is visible at the bottom right corner when we are on site.
You can order the Official Gothenburg guide, the Official Tourist map of Gothenburg and the archipelago and the Official Bicycle map of Gothenburg, with free delivery. Order here. Or pick them up at our Visitor Centre. You can also download the Official Gothenburg guide here.
If you’re on the islands, you can get information, maps and brochures about the archipelago by visiting our InfoPoints. They are staffed tourist service points marked with the white/green InfoPoint badge. You’ll find them in a shop, hotel or restaurant, for example. Read more here.
If you’re interested in booking a guided sightseeing tour, you can contact the two guide associations in Gothenburg. They offer the same services and will be happy to provide you with information and assist you with a reservation.
FGAG – Gothenburg Association of Authorized Guides:
Email: email@example.com, website: fgag.se .
We’ll meet you by the quay or at the shuttle stop in the city. We’ll answer your questions and tell you what there’s to see and do during your hours in the city. You can also get maps and brochures from us.
There’re roughly 70 brochure stands in the destination that are filled with brochures from players in the hospitality industry. You’ll find them in accommodation facilities, arrival halls, major places of interest and of course here on site.
Gothenburg Tourist Information Centre is a member of City Destinations Alliance (CityDNA), which is the knowledge sharing network for cities and urban regions in Europe.
Every year, CityDNA organises a TIC Expert Meeting for Tourist Information Centres and their staffs. In 2022 Gothenburg Tourist Information Centre, Göteborg & Co, organised the 9th CityDNA TIC Expert Meeting in Gothenburg, with 46 participating cities from 23 European countries.
CityDNA also organises a friendly competition based on best service in TICs every year, the “TIC Hostmanship Award”. In 2019 Gothenburg Tourist Information Centre won this award. In 2022, Lviv’s Tourist Information Centre in Ukraine won and received the award here in Gothenburg, read more here.
Gothenburg Visitor Center at Gothenburg & Co/Besöksservice contributes in various ways to raising knowledge about the destination through, among other things, annual destination training for frontline staffs and authorizations of city guides.
Gothenburg Visitor Centre is authorized by Visita, which is the trade and employer organization for the Swedish hospitality industry.
Welcome to Gotheburg Visitor Centre!
Visit our Infopoints in the Gothenburg archipelago.
Some of the anniversary products which are for sale in our Gift Shop.
Buy a water bottle and fill it up with fresh Gothenburg water.
Stylish, storm-proof, environmentally friendly umbrella made from recycled rPET.
Genuine, hand-painted Dalecarlian Horses directly from Nusnäs in Dalarna, Sweden.
Cute rotary candle holder with various Gothenburg symbols spinning around Poseidon.
In our Gift Shop you’ll find a variety of fine products in all price ranges.
We offer all visitors to fill up their bottles with good Gothenburg water. We’re using the ‘Kranmärkt’ label, a national sustainability label for businesses and organisations that choose tap water over bottled water.
Our cozy children’s corner with Alfie Atkins and Universeum.
Here you can find both digital and analogue inspiration.