Gothenburg Visitor Centre

Professional recommendations for the perfect stay

If you’re in town wondering what to do – why not stop by and say hi?

Share all your questions about Gothenburg, the surroundings, and the Gothenburg archipelago – we’re the local experts and look forward to helping you figure out the perfect plan for you!

Do you want to feel the buzz of the city, the tranquility of nature or go to an event?

Perhaps you want some inspiration to spice up everyday life a little or to experience something unforgettable?

No matter what you are curious about, we’ll provide you with up-to-date-information and help you choose from the many things to see and do. For example, we can offer the best advice on attractions, events, activities, excursions, entertainment, hotels, restaurants and show how to get to places. Our events calendar is a useful tool and a great guide to events in Gothenburg. We can also assist you in booking seasonal boat tours to Gothenburg archipelago.

Gift shop

In our shop you can find selected souvenirs and nice gifts from Gothenburg and Sweden – in all price ranges. We also have a Jubilee section with information about Gothenburg’s 400th anniversary and special products that have been developed for the celebration.

You’re welcome to sit down and take a pause

We offer free Wi-Fi access, and feel free to explore our inspiring brochures about the destination. There’s also room for the children who have their own corner with the theme of Alfie Atkins and Universeum. Take the opportunity to refill your water bottle from our eco-labelled ‘Kranmärkt‘ water tap. We sell refillable bottles if you need one. Gothenburg tap water is pure, tasty, and free!

Our Opening Hours 2023

January 1–May 28
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: 10:00 –14:00.

May 29–June 25
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: 11:00 –16:00.

June 26–September 3
Monday–Friday: 10:00–18:00, Saturday: 10:00–17:00, Sunday: 11:00 –16:00.

September 4–November 19
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: closed.

November 20–December 31
Monday–Friday: 10:00–17:00, Saturday: 10:00–15:00, Sunday: 11:00–15:00.

Exceptions

Closed: January 6, April 7 and 10, December 24–26.
May 18: 11:00–16:00.
June 6: 10:00–15:00
June 23: 10:00–14:00.
December 31: 10:00–14:00.

You can contact us in more ways

Contact Centre

Our Contact Centre is open on weekdays between 10:00–17:00.
Welcome to contact us by phone +46 31 368 42 00, email turistinfo@goteborg.com, Facebook or Instagram.
You can also chat with us here on goteborg.com. The yellow chat icon is visible at the bottom right corner when we are on site.

Additional ways to get tourist information

Order our Gothenburg guide and maps

You can order the Official Gothenburg guide, the Official Tourist map of Gothenburg and the archipelago and the Official Bicycle map of Gothenburg, with free delivery. Order here. Or pick them up at our Visitor Centre. You can also download the Official Gothenburg guide here.

Visit an InfoPoint in the Gothenburg archipelago

If you’re on the islands, you can get information, maps and brochures about the archipelago by visiting our InfoPoints. They are staffed tourist service points marked with the white/green InfoPoint badge. You’ll find them in a shop, hotel or restaurant, for example. Read more here.

Book an authorized city guide 

If you’re interested in booking a guided sightseeing tour, you can contact the two guide associations in Gothenburg. They offer the same services and will be happy to provide you with information and assist you with a reservation.

FGAG – Gothenburg Association of Authorized Guides:
Email: guidebooking@fgag.se , website: fgag.se .

Gothenburg Guide Club:
Email: bookaguide@goteborgsguideklubb.se , website: goteborgsguideklubb.se.

Get inspiration and ideas as a cruise guest

We’ll meet you by the quay or at the shuttle stop in the city. We’ll answer your questions and tell you what there’s to see and do during your hours in the city. You can also get maps and brochures from us.

Check the brochure stands

There’re roughly 70 brochure stands in the destination that are filled with brochures from players in the hospitality industry. You’ll find them in accommodation facilities, arrival halls, major places of interest and of course here on site.

About us

City Destinations Alliance

Gothenburg Tourist Information Centre is a member of City Destinations Alliance (CityDNA), which is the knowledge sharing network for cities and urban regions in Europe.

Every year, CityDNA organises a TIC Expert Meeting for Tourist Information Centres and their staffs. In 2022 Gothenburg Tourist Information Centre, Göteborg & Co, organised the 9th CityDNA TIC Expert Meeting in Gothenburg, with 46 participating cities from 23 European countries.

TIC Hostmanship Award

CityDNA also organises a friendly competition based on best service in TICs every year, the “TIC Hostmanship Award”. In 2019 Gothenburg Tourist Information Centre won this award. In 2022, Lviv’s Tourist Information Centre in Ukraine won and received the award here in Gothenburg, read more here.

Destination knowledge

Gothenburg Visitor Center at Gothenburg & Co/Besöksservice contributes in various ways to raising knowledge about the destination through, among other things, annual destination training for frontline staffs and authorizations of city guides.

Visita

Gothenburg Visitor Centre is authorized by Visita, which is the trade and employer organization for the Swedish hospitality industry.